Terms and Conditions - Blue Frost Heating, Cooling & Plumbing

Terms and Conditions

Effective Date: 10/20/2026

Company Name: Blue Frost Heating, Cooling & Plumbing

Website: https://www.bluefrosthvac.com/

1. Agreement to Terms

By accessing our website or using our services, you agree to be bound by these Terms of Service. If you do not agree, please do not use our services.

2. Description of Services

Blue Frost Heating, Cooling & Plumbing provides home services including, but not limited to, HVAC, plumbing, and related services. We may communicate with customers via phone calls, text messages (SMS/MMS), and email regarding service requests, appointments, and promotions.

3. SMS Communications & Consent

By providing your phone number through our website, third-party platforms (e.g., Angi, Yelp), or directly to our team, you consent to receive text messages from Blue Frost Heating, Cooling & Plumbing.

These messages may include:

  • Appointment confirmations and reminders
  • Service updates and scheduling communications
  • Follow-ups regarding service requests
  • Promotional or marketing messages (where applicable)

Consent to receive SMS messages is not a condition of purchase.

4. Message Frequency

Message frequency may vary depending on your interactions with us (e.g., appointment scheduling, service updates, promotions).

5. Message & Data Rates

Message and data rates may apply depending on your mobile carrier and plan.

6. Opt-Out Instructions

You may opt out of receiving SMS messages at any time by replying STOP to any message. After opting out, you will no longer receive SMS communications except for confirmation of your opt-out request.

7. Help Instructions

For assistance, reply HELP to any message or contact us at:

8. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy here: https://www.bluefrosthvac.com/privacy-policy

We collect and use your information in accordance with our Privacy Policy, including for communication and service delivery purposes.

9. Carrier Disclaimer

Mobile carriers are not liable for delayed or undelivered messages.

10. User Responsibilities

You agree to provide accurate and complete information when requesting services and to use our services only for lawful purposes.

11. Limitation of Liability

To the fullest extent permitted by law, Blue Frost Heating, Cooling & Plumbing shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services or communications.

12. No Warranties

Our services are provided “as is” without warranties of any kind, either express or implied.

13. Modifications to Terms

We may update these Terms of Service at any time. Updates will be posted on this page with a revised effective date.

14. Contact Information

If you have any questions about these Terms, please contact us:

Blue Frost Heating, Cooling & Plumbing
1965 Powis Rd
West Chicago, Illinois 60185
630-233-4267

What To Expect

Discover the blue frost Difference

Family Owned & Operated​

For nearly half a century, the Blue Frost team has proudly served the residents throughout the West Chicago area.

Transparency, Honesty & Integrity​

We offer free in-home estimates, so you can trust that we will always provide a straightforward answer and fair price for our services without unexpected fees or upcharges.

Exceptional Customer Service​

We are proud to provide one-of-a-kind customer service with our commitment to satisfaction and high-quality service.

Highly Trained Technicians​

Our experts have the expertise and training to deliver the highest quality services every time. We only use licensed plumbing sub-contractors. In addition, we are a Mitsubishi Diamond Contractor and NATE-certified.

24/7 Emergency Support

HVAC and plumbing emergencies can happen anytime - that's why we are available 24/7 to take your call and be there bright and early to take care of your issue.

Lifetime Warranty on Repair Parts*

Blue Frost offers a lifetime warranty on qualifying repair parts for covered services. Our team stands behind the quality of our HVAC and plumbing repairs, using durable parts designed for long-term reliability and peace of mind.

Family Owned & Operated​

For nearly half a century, the Blue Frost team has proudly served the residents throughout the West Chicago area.

Transparency, Honesty & Integrity​

We offer free in-home estimates, so you can trust that we will always provide a straightforward answer and fair price for our services without unexpected fees or upcharges.

Exceptional Customer Service​

We are proud to provide one-of-a-kind customer service with our commitment to satisfaction and high-quality service.

Highly Trained Technicians​

Our experts have the expertise and training to deliver the highest quality services every time. We only use licensed plumbing sub-contractors. In addition, we are a Mitsubishi Diamond Contractor and NATE-certified.

24/7 Emergency Support

HVAC and plumbing emergencies can happen anytime - that's why we are available 24/7 to take your call and be there bright and early to take care of your issue.

Lifetime Warranty on Repair Parts*

Blue Frost offers a lifetime warranty on qualifying repair parts for covered services. Our team stands behind the quality of our HVAC and plumbing repairs, using durable parts designed for long-term reliability and peace of mind.

Review Image
Our Reviews

See What Your Neighbors Are Saying

Fully trust Blue Frost for all our HVAC needs. The maintenance plans keep us on schedule and we are always pleased with their professionalism, timeliness, and care.

Allison B.

Batavia, IL

Allison B.

Batavia, IL

Blue Frost came out in a Sunday when we found out we had no heat -provided an estimate-I decided to replace the furnace instead -they came out the next day and installed a new furnace. They were professional, efficient, and courteous. Highly recommended.

Carl

Downers Grove, IL

Carl

Downers Grove, IL

Our technician was very knowledgeable, prompt, and friendly. Very pleased with our service.

Tiffany R.

St. Charles, IL

Tiffany R.

St. Charles, IL

What an amazing experience! Had to replace a 21-year-old furnace and air conditioning system and the team at Blue Frost was awesome. The quote was very competitive and we were able to install the entire system within a week. Communication with the office was seamless and…

Rodrigo M.

Aurora, IL

Rodrigo M.

Aurora, IL

Blue Frost checked my furnace and did a very thorough job. Tech was very good and took his time checking all components of the furnace and explaining what he was doing in terms I could understand. I highly recommend Blue Frost.

Lynn S.

Aurora, IL

Lynn S.

Aurora, IL