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630-283-6401

We Provide Your Family
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Your Comfort & Safety
is our business

24/7 Available

FAQ’s for Your Heating System

Q: When should I replace my furnace?

While the average life expectancy of a furnace is 15- 17 years, the best way to know when to replace your furnace comes during annual interactions with your HVAC Technician during the preventive maintenance, otherwise known as a tune-up or clean & check. A licensed certified hvac technician will be able to listen to your heating & cooling concerns, make suggestions & offer solutions, and assist in planning ahead with you to make your investment on a proactive basis, the best experience so there are no unexpected surprises or expensive surprises. You must have a relationship in place with a company you can trust to do this correctly.

Q: Why is my heater making strange noises?

Most heaters have two electric motors driving fans that can become restricted or out of balance due to dirt or airflow restrictions. The result is vibration that will produce noises wherever two surfaces are close enough to rub together. Continuous rattles, rumbles, squeaks, humming, (people use so many describing words for these) are going to need to be traced down, and the root problem corrected. Louder noise, such as booms, bangs, and anything that shakes the house is a very serious situation. Whenever you are in doubt, turn your heater off and call a professional contractor for help.

Q: How can I save money on my heating bill?

Getting annual maintenance or regular tune ups is the best way to ensure your heating system is running at peak efficiency. Making sure the system is clean & the filters are being changed regularly because this is an easy & inexpensive way to save money on your heating bill. If your heating system is over 10 years old or has needed frequent repairs it may be time to consider options for a new & high efficient furnace. High efficient furnaces may be a larger investment upfront; however you will see a significant reduction in your monthly heating bill.

Q: Should you turn your heating off in the summer?

Standard gas furnaces can be turned off during the summer simply by switch heat settings to cool settings on the thermostat. Some boiler systems are known to have a summer & winter mode setting on the thermostat or temperatures control. Turning the pilot light off on your heating system in order to decrease energy consumption &  increase utility savings is a common myth & holds no truth.

Q: What type of furnace is best for my home?

A Trane High Efficient Model is always the best for your home in terms of efficiency & monthly savings. If you have plans to move in the near future & are not considered with the ongoing monthly energy savings, you many decide that a basic builders model is the right furnace for you. It is highly recommended that you receive an estimate (we recommend 1-3 estimates) from a professional, licensed Heating & Cooling Contractor. Make sure to invest in quality & name brands like Trane Heating & Cooling systems which provide both reliability & high quality. Trane furnaces go through extensive testing & come with amazing warranties so in the future if you do need any repairs your parts will most likely be covered by the manufacturer.

Q: How long do furnaces last?

A well maintained furnace will last 15-20 years. Failure to receive proper maintenance from a licensed & professional HVAC Contractor can not only void your Manufacturer Warranty, but it can also lead to a shorter lifespan & pricey repairs. It’s also important to receive annual tune-ups for safety reasons. Furnaces have both electrical & gas components both of which can be potentially dangerous & even life threatening if not properly inspected.

Q: What is the burning smell coming from my furnace?

With a new furnace install, this smell is oil that is used during the manufacturing process. On startup in the fall, sometimes you will notice the burning smell.  Sometimes dirt and dust will buildup on the outside  of the heat exchanger. It will burn off after the first few times running the furnace, this is normal.

Q: Which is best: gas or electric?

Gas is going to be the most cost effective.  Electric by far the most expensive.

Q: What type of filter should I use for my furnace?

If you have a 1” filter we recommend using a non pleated fiberglass filter.  If you have a media cabinet, use the manufacturer filter.

Q: How often should my furnace filter be replaced?

1” filters should be replaced monthly.  Media filters can be replaced every three to six months.

Q: How often should I have maintenance on my furnace?

We recommend annual maintenance to ensure the system operates as safely and efficiently as possible.

Q: What size furnace is best for my home?

Each individual home is unique & has different factors that come into play when determining the right furnace for your home. A proper load calculation must be performed to answer this question.  Everything is taken in to account when doing this, down to the color of the shingles on the roof!

Q: Why are some rooms in my home warmer or cooler than others?

This is due to a variety of factors, and often is not due to one cause. Possible causes include the direction of the room (is it north or south facing, etc.), what floor the room is on, the amount of insulation in the attic, how many windows are in the room, if the room is above an unconditioned space such as a crawl space or garage, improperly sized duct work, etc.

Q: What is the process for installing a new heating system?

The first part is receiving an estimate from one to three licensed, qualified heating & cooling contractor. Once you receive your estimates, make a decision on which company & equipment  is best fit for you & your home needs. The next step is to contact the company  you’ve selected & schedule the installation. The HVAC company will then order the equipment & materials & schedule an installation crew to complete the installation. The morning of the day of installation the Blue Frost Heating & Cooling crew will call, text & email you upon arrival to inform you with the estimated time of arrival. Upon arrival the crew will formerly introduce themselves, & will inspect the location the new equipment will be installed. They will be wearing shoe covers & laying down tarps to protect your home from outside dirt, dust & debris. They will then remove the old existing equipment & then will proceed to install the new equipment. Once the newly installed unit is completed the install team will cycle & test the equipment to ensure it is working properly & according to manufacturer specifications.  Once completed the install crew will show you how it works & ensure you have a full understanding of how to safely operate it as well as answer any questions you may have. Your invoice will be emailed to you & the sales manager will follow up with you within 2 weeks to schedule a follow up visit to ensure you are happy with the installation & satisfied with your newly purchased equipment.

Q: How do I know if my furnace is broken?

You know your furnace is broken if it is a) not producing heat, b) not producing enough heat, c) making irregular noise, d) giving off an abnormal odor, e) Leaking or producing excess condensation. If any if these things happen you will want to contact a licensed, qualified heating & cooling contractor like Blue Frost Heating & Cooling.

Q: Why should I switch to a high efficiency furnace?

There are many benefits to upgrading to a high efficiency furnace. One of the great benefits you will instantly notice is how much money you will save on your utility bills each month! The energy savings puts money back in your pocket! Another reason it’s a good idea to switch to high efficiency furnaces is the rebates that you will quality for, some rebates you can receive up to $600 back in utility rebates alone! Another positive reason to switch is how quiet, yet powerful the equipment runs. Many non-high efficient furnaces run a lot longer & make a lot of noise; however with a high efficient furnace you will experience the exact opposite.

Q: Does a new furnace add value to my home?

A new furnace will definitely add value to your new home! If you have plans to sell your home in the future a new furnace replacement will give future home buyers peace of mind knowing it’s new & will not need to be replaced for quite some time, meaning less money they need to plan on spending. A new high efficiency furnace will bring even more value to your home as home buyers will not only have peace in knowing they don’t need to replace their furnace, but also they will actually be saving money every month on their monthly utility bills!

Q: What is the best time of year to replace my furnace?

It’s best to talk to your contractor to find out if there are any promotions or rebates either from the manufacturer directly, or from the utility companies.  Sometimes there are really great seasonal promotions in the spring & fall that you can receive great incentives & many times 0% financing or cash back rebate options available.

Q: How do I prepare my furnace for winter?

Annual maintenance is the best way to prepare your heating system for the winter. Getting a furnace tune up by a professional, licensed HVAC Contractor like Blue Frost Heating & Cooling is the best way to achieve this. Make sure to program your thermostat on a set schedule so you are not wasting energy & money, while keeping your home at a comfortable temperature setting. Be sure to change your filters regularly too as this can clog up with dirt & debris causing your furnace to fail. Being proactive & performing these items is a great way to ensure your furnace is operating to it’s fullest potential.

Q: How should I set my humidifier in the winter?

The indoor humidity level should be set between 30-50% during the winter. Many factors come into play into the exact humidity level such as the year your house was built, the condition of your windows & doors, are there any air leaks, do you have wood furniture or wood flooring. Talk with you comfort specialist to find out the exact humidity level for you specific home to ensure you don’t have too much or too little indoor humidity levels in your home.

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