An Update From Blue Frost Regarding COVID-19 - Blue Frost Heating & Cooling

An Update From Blue Frost Regarding COVID-19

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Frequently Asked Questions COVID-19

A: Blue Frost is open during COVID-19. Never in our 47 years of serving you has our slogan been more relevant, or more important. Amid fears of the unknown course of the coronavirus (COVID-19) will undoubtedly take through our families and communities, we at Blue Frost are dedicated to ensuring that we will keep our team healthy. Remaining healthy means we can be here to keep you comfortable in your home, in sickness or health, and in the process, help keep you safe from the spread of germs and bacteria.

A: We are providing everything from 24/7 emergency repair services, annual maintenance, cooling system tune ups, replacement & installation services, air quality tests & air purification systems, as well as free in home or over the phone estimates.

A: We provide 24/7 emergency repair services on all heating & cooling equipment.

A: We are following the CDC guidelines for washing hands, sanitizing & staying in home if not feeling well. We are upgrading our protective coverings (from shoe covers) to include disposable gloves, waterless hand wash, and adding masks to wear at the homeowners’ request. Our sales team can provide quotes for new equipment and accessories by utilizing photos and other technologies such as email, cell phone or video calling, keeping social distancing protocols in place until we need to be in your home to do work.

A: HVAC services are considered an essential business especially because now in the midst of COVID-19, more than ever keeping you safe & comfortable in your home is so important. Whether it’s making sure you have proper air flow, clean &quality air to breathe into your lungs, or simply making sure your home is maintaining a comfortable temperature, Blue Frost will be here when you need us. In all this uncertainty, the one thing we can count on is that HVAC systems break down and need to be fixed or replaced. Our team will continue to work safely as they go from home to home making folks comfortable. In every extreme, it is our honor to serve you and your families.

A: You can schedule your 24/7 repair service, annual maintenance, installation or replacement estimate appointment in a variety of ways!

A: You can absolutely be ensured that your family with be both safe & comfortable while our team works on your HVAC system. Our staff follows all guidelines recommended by the CDC & wears all proper PPE equipment.

If you would prefer for our technician to not enter your home, just say so at the time you schedule your appointment. The technician can perform all the work on the exterior unit & can talk to you on the phone on what he will need you to do inside the home at your thermostat.

A: You will know if your home needs emergency service of the temperature outside is extremely hot & so is the inside of your home. If your ac or cooling system suddenly stops working, contact us right away so we can ensure you are cool, comfortable & safe.

A: We offer a full assessment & Air Quality testing so that we can provide you with the best air quality recommendations for you, your family & your home. We offer everything from Air Cleaners, Air Purifiers, Media filters, Humidifiers, Dehumidifiers & more! Contact us today so we can ensure you are breathing the cleanest & healthiest air in your home.

A: If you prefer us not to enter your home during COVID-19 we do offer phone, text & email consultations to ensure you feel most secure, healthy & safe. Call, text, or email us & we will be happy to assist & accommodate your needs & preferences.

What To Expect

Discover the blue frost Difference

Family Owned & Operated​

For nearly half a century, the Blue Frost team has proudly served the residents throughout the West Chicago area.

Transparency, Honesty & Integrity​

We offer free in-home estimates, so you can trust that we will always provide a straightforward answer and fair price for our services without unexpected fees or upcharges.

Exceptional Customer Service​

We are proud to provide one-of-a-kind customer service with our commitment to satisfaction and high-quality service.

Highly Trained Technicians​

Our experts have the expertise and training to deliver the highest quality services every time. We only use licensed plumbing sub-contractors. In addition, we are a Mitsubishi Diamond Contractor and NATE-certified.

24/7 Emergency Service

HVAC emergencies can happen anytime, including nights, weekends, and holidays, so you can trust us to be there no matter when you need us.

Lifetime Warranty on Repair Parts*

Blue Frost offers lifetime warranties on repair parts if Blue Frost provides annual maintenance services on your HVAC system.

Family Owned & Operated​

For nearly half a century, the Blue Frost team has proudly served the residents throughout the West Chicago area.

Transparency, Honesty & Integrity​

We offer free in-home estimates, so you can trust that we will always provide a straightforward answer and fair price for our services without unexpected fees or upcharges.

Exceptional Customer Service​

We are proud to provide one-of-a-kind customer service with our commitment to satisfaction and high-quality service.

Highly Trained Technicians​

Our experts have the expertise and training to deliver the highest quality services every time. We only use licensed plumbing sub-contractors. In addition, we are a Mitsubishi Diamond Contractor and NATE-certified.

24/7 Emergency Service

HVAC emergencies can happen anytime, including nights, weekends, and holidays, so you can trust us to be there no matter when you need us.

Lifetime Warranty on Repair Parts*

Blue Frost offers lifetime warranties on repair parts if Blue Frost provides annual maintenance services on your HVAC system.

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Our Reviews

See What Your Neighbors Are Saying

Fully trust Blue Frost for all our HVAC needs. The maintenance plans keep us on schedule and we are always pleased with their professionalism, timeliness, and care.

Allison B.

Batavia, IL

Allison B.

Batavia, IL

Blue Frost came out in a Sunday when we found out we had no heat -provided an estimate-I decided to replace the furnace instead -they came out the next day and installed a new furnace. They were professional, efficient, and courteous. Highly recommended.

Carl

Downers Grove, IL

Carl

Downers Grove, IL

Our technician was very knowledgeable, prompt, and friendly. Very pleased with our service.

Tiffany R.

St. Charles, IL

Tiffany R.

St. Charles, IL

What an amazing experience! Had to replace a 21-year-old furnace and air conditioning system and the team at Blue Frost was awesome. The quote was very competitive and we were able to install the entire system within a week. Communication with the office was seamless and…

Rodrigo M.

Aurora, IL

Rodrigo M.

Aurora, IL

Blue Frost checked my furnace and did a very thorough job. Tech was very good and took his time checking all components of the furnace and explaining what he was doing in terms I could understand. I highly recommend Blue Frost.

Lynn S.

Aurora, IL

Lynn S.

Aurora, IL